Personal information – The personal information collected from the users are the very basic ones that help Dell customer service to maintain a channel of communication and make sure that the customers are in touch with them. They are used to inform the customers about different technical support provided, notify them about new plans, policies and promotional offers. The personal information helps Dell customer service to keep a track of the customers who have already registered in the website and remind them when it is time for re-registration.
Payment information – If you decide to take technical support from dell Customer service you have to pay for the service and since the payment is online therefore you would be needing to submit a few details of your Credit Card. dell customer service assures you that since they use secure third party gateway for payment, therefore, there is no chance of misuse of the information provided by you. They are collected for records only.